This Support Service is for customers and resellers who have purchased from this site only. If you have purchased your product or your product was supplied by a different source, then you must return to the source of purchase to receive help with your support queries or warranty.
Customers click the Login button on this page, then login in with the credentials created when first order was placed. If you Have purchased through a reseller, you can register for a customer account. When submitting your support query please provide your name, email address, Inv/ Order number. If you purchased through a reseller, provide the reseller name and receipt / Inv number from them as well. Also provide the description of your fault or issue.
For potential Warranty claims, you will be asked to provide details of the Electrician who installed your product. Warranties will not be covered without proof of installation by certified Electrician.